Taking The Good With The Bad From Directv Las Vegas

By Ines Flores


There is a merger in the offing, so naturally there is a lot of buzz on the Net about the future of these cable and Internet companies. Unfortunately, a conflict has already arisen which caused some customers to miss the NFL Finals. The conflict was financial in nature, and for a period of time the bundles some customers of DirecTv Las Vegas were paying for were not entirely honored.

These sorts of unplanned events anger customers, and Americans are not silent at their displeasure. While they have seen many big corporate mergers, they are not tolerant of the lessening in customer service during this process. Many people had made plans to view these Finals, and without word were prevented from doing so through no fault of their own.

It is only a small embarassment to the cable giant, and only due to their extensive advertisement promoting their sports channel packages. Last year people dropped old cable companies by the droves to switch to the Genie, and lock in their viewing of the whole Superbowl season. It turns out it was a slightly overplayed issue, as most customers will still say that these sports channel bundles are the best deal going.

It should be a short lived controversy, as both corporations stand to gain a great deal from this merger. The cable company seems to really come out on top with the infrastructure of the U-Verse system that the ISP is so known for. However, the Internet company also stands to gain a lot of ground in the consumer marketplace as well.

For now, they are within the 180-day review timetable often adopted by the FCC in large acquisitions such as this. It is important for consumer watch dogs to know that the marriage of corporations will be a benefit rather than a detriment to the public. After all, the American people are very concerned about the overuse of copyright law in order to levy heavy fines on average citizens.

As for the simple complaining rights consumers assign to their cable company, the primary issue is with the weather. Technology can only do so much, and bad weather can certainly interfere with the signal that reaches the satellite dish affixed to homes of their customers. This is the most prevalent complaint made.

It seems that any stuctures built near the dish can, on days of rough weather, block the signal in whole or in part. What seems to be a solution, putting the dish higher up, is a terrible idea in northern states that see a great deal of snow and ice. When the dish ices over it has to be cleared out in order to resume service, and few people want to climb on top of a house during a snow storm.

The least talked-about consumer complaint involves money, oddly enough. Once the trial period ends, there can be a considerable jump in the cost of the service of the bundle, and the consumer is locked into that service for a period of time. However, the lack of real buzz on this issue shows that the public is willing to pay top price for a top service.




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Taking The Good With The Bad From Directv Las Vegas

By Ines Flores


There is a merger in the offing, so naturally there is a lot of buzz on the Net about the future of these cable and Internet companies. Unfortunately, a conflict has already arisen which caused some customers to miss the NFL Finals. The conflict was financial in nature, and for a period of time the bundles some customers of DirecTv Las Vegas were paying for were not entirely honored.

These sorts of unplanned events anger customers, and Americans are not silent at their displeasure. While they have seen many big corporate mergers, they are not tolerant of the lessening in customer service during this process. Many people had made plans to view these Finals, and without word were prevented from doing so through no fault of their own.

It is only a small embarassment to the cable giant, and only due to their extensive advertisement promoting their sports channel packages. Last year people dropped old cable companies by the droves to switch to the Genie, and lock in their viewing of the whole Superbowl season. It turns out it was a slightly overplayed issue, as most customers will still say that these sports channel bundles are the best deal going.

It should be a short lived controversy, as both corporations stand to gain a great deal from this merger. The cable company seems to really come out on top with the infrastructure of the U-Verse system that the ISP is so known for. However, the Internet company also stands to gain a lot of ground in the consumer marketplace as well.

For now, they are within the 180-day review timetable often adopted by the FCC in large acquisitions such as this. It is important for consumer watch dogs to know that the marriage of corporations will be a benefit rather than a detriment to the public. After all, the American people are very concerned about the overuse of copyright law in order to levy heavy fines on average citizens.

As for the simple complaining rights consumers assign to their cable company, the primary issue is with the weather. Technology can only do so much, and bad weather can certainly interfere with the signal that reaches the satellite dish affixed to homes of their customers. This is the most prevalent complaint made.

It seems that any stuctures built near the dish can, on days of rough weather, block the signal in whole or in part. What seems to be a solution, putting the dish higher up, is a terrible idea in northern states that see a great deal of snow and ice. When the dish ices over it has to be cleared out in order to resume service, and few people want to climb on top of a house during a snow storm.

The least talked-about consumer complaint involves money, oddly enough. Once the trial period ends, there can be a considerable jump in the cost of the service of the bundle, and the consumer is locked into that service for a period of time. However, the lack of real buzz on this issue shows that the public is willing to pay top price for a top service.




About the Author: